Studio Scheduling and Cancellation Policies

To ensure fairness, consistency, and the sustainability of the studio, the following scheduling policies apply to all clients.

Sessions cancelled or rescheduled with less than 24-hours notice will be charged in full.

Standing appointments reserve a specific weekly time exclusively for a client. Because this time is removed from general availability, consistent attendance is expected and the reserved time is treated as a commitment.

Repeated cancellations, even when made with more than 24-hours notice, affect the studio’s ability to serve other clients. More than three (3) cancellations within a rolling six-week period may result in loss of a standing appointment. Clients may choose to book sessions on a more flexible, appointment-by-appointment basis, subject to availability.

Standing appointment times may be held for up to four (4) consecutive weeks for medical, family, or personal reasons. After that period, the reserved time may be released. Extended absences are offered up to twice per year. 

You may choose to pay for any sessions beyond the limit in order to retain your spot. 

The studio reserves the right to adjust scheduling status to ensure fairness and sustainability.

We’re all about keeping the studio a focused, feel-good space for everyone. Here are a couple of quick reminders to help make that happen:

Please skip perfumes, colognes, or strong scents when you come to class. Scents can intensify as we move, and a few of our clients are sensitive to fragrances. 

We get that sometimes you might need to keep your phone nearby for an important call — just keep the sound on low and step out of the group class quietly if it rings. Otherwise, let’s keep phones out of the studio so we can all focus and enjoy some distraction-free time.

Thanks for helping make the studio  a welcoming place to move and breathe together!